TIC offers complete computer services for the administration of employee benefit plans.  These services can be obtained separately or in combination with other TIC services.

We provide full computer support for our own third party administration clients and also supply computer services to salaried administrators of multiemployer plans.  We offer computer services to other third party administration companies as well.

All software has been designed and written and is maintained by us to ensure the best computer support for the unique features of our clients' plans.  Our self-designed programs also assure maximum security for client protection

We have Client Support Analysts who are experienced employee benefit plan specialists.  It is their job to ensure that our computer systems fully serve the needs of administrators and other computer users.

Computer Administration Services Include:

  •  Determining participant eligibility

  •  Calculating benefits and adjusting claims

  •  Preparing employee pension statements

  •  Processing direct deposit of pension checks

  •  Performing central receiving agency services

  •  Printing and mailing benefit checks

  •  Preparing statistical reports for plan actuaries

  •  Processing contribution report forms

  •  Providing payroll audit support

  •  Preparing monthly, quarterly, and annual reports for clients, auditors, consultants and government agencies

  •  Maintaining a secured website for participants allowing real-time access to their eligibility and benefit status

  •  Performing specialized computer services for multiemployer plans

As new technologies emerge and better tools become available, TIC uses them to improve all software and hardware systems that support our computer services.